Shipping Policy

Last Updated: October 29, 2026

1. Overview

At AlinaMart, we aim to make your online shopping experience convenient and reliable. This Shipping Policy explains how orders are processed and delivered when you shop through our website, https://alinamart.com/.

2. Delivery Locations

AlinaMart accepts orders for delivery to locations where our delivery services are available in Bangladesh.

Delivery availability may depend on the customer’s address and courier service coverage. Please provide your complete address and an active phone number when placing an order.

3. Order Processing

After an order is placed, our team may contact you to verify the order details, delivery address, and contact information.

Orders are processed after the necessary details have been confirmed. Processing time may vary depending on product availability, order volume, and other operational factors.

4. Delivery Time

Estimated delivery times may vary depending on the delivery location, product availability, courier service, and other circumstances.

Where available, the expected delivery timeframe will be communicated during order confirmation or through our customer support team.

Please note that unforeseen circumstances, including weather conditions, transportation disruptions, or courier-related delays, may affect delivery schedules.

5. Shipping Charges

Applicable delivery charges depend on the delivery location, order details, and available delivery services.

Any applicable delivery charge will be communicated during the ordering or order confirmation process.

Customers are encouraged to confirm the total payable amount, including delivery charges, before completing their purchase.

6. Order Tracking

If tracking information is available for your order, it may be provided through the applicable delivery service or by our customer support team.

For updates about your order, please contact us using the phone number or email address listed below.

7. Incorrect or Incomplete Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

Incorrect or incomplete addresses, unavailable contact numbers, or difficulties reaching the recipient may result in delivery delays or unsuccessful delivery attempts.

If you notice an error in your delivery details, please contact AlinaMart as soon as possible.

8. Delivery Attempts and Unsuccessful Deliveries

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect, or another delivery issue occurs, additional arrangements may be required.

Any applicable redelivery charges or further delivery arrangements will be communicated to the customer before proceeding, where applicable.

9. Damaged, Incorrect, or Missing Items

If you receive a damaged, incorrect, or incomplete order, please contact our customer support team promptly and provide your order details along with relevant photographs, if available.

We will review the issue and advise you on the applicable resolution in accordance with our Refund Policy and relevant consumer protection laws.

10. Order Cancellation

If you need to cancel an order, contact our customer support team as soon as possible.

Cancellation may depend on the current order processing or delivery status. Any applicable refund will be handled according to our Refund Policy and relevant laws.

11. Contact Us

For shipping, delivery, or order-related questions, please contact us:

Business Name: AlinaMart
Website: https://alinamart.com/
Phone: 01711-741337
Email: gmpranto75@gmail.com
Address: Sirajsingha, Sador, Jashore, Bangladesh

Thank you for shopping with AlinaMart.